Gigasure
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Your Policy
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Your Agreement
3
Your Claim
4
Supporting Documents
5
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Step 1/5
Your Policy
Before starting the claims process please ensure you have the following: rental agreement, credit or debit card statement (showing the amount you have been charged for damage to the hire vehicle), driving licence and any other supporting documentation. Until you can evidence you have been charged for damage to the vehicle we will not be able to process your claim, however, it will be recorded for information only at this time.
Find Your Policy

Please enter your name and either the policy number or email address used to book your policy to begin.

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By clicking Continue you are confirming that you are the policy holder or are authorised to act on their behalf. Details on how your data is processed can be found in our Privacy Policy, the Insurer's Privacy Policy and the Claims Company Privacy Policy.

Find Your Policy
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Next we need to confirm a couple of details for data protection, please confirm your date of birth and address.

Your Policy
Details provided, please confirm these are correct:
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Name:
Email:
Address Line 1:
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Postcode:
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Your Policy
2
Your Agreement
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Your Claim
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Step 2/5
Your Agreement
Your Policy
Hire Agreement Details
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Vehicle Details
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Your Policy
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Your Agreement
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Your Claim
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Your Claim
About the Claim
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Your message* If you run out of characters, please use the additional information box below to continue your message.
0/500
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Was the hire vehicle used according to the terms of Vehicle Hire Agreement?
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Your message* If you run out of characters, please use the additional information box below to continue your message.
0/500
Do you have a police incident report?
Was there an attendant from vehicle hire company to inspect the vehicle at drop off?
Have you been advised by the vehicle hire company that you are responsible for damage to the vehicle?
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Your message
0/500
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Your Policy
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Your Agreement
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Your Claim
4
Supporting Documents
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Step 4/5
Supporting Documents
Supporting Documents Upload your documents now, totalling 10MB combined, ensuring a smooth process. Look for documents marked with an asterisk (*) — they're compulsory for a hassle-free experience. Please use any of the following formats: jpg, jpeg, pdf, gif, png, webp, doc, docx.
Rental Agreement*
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File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Credit or Debit Card Statement*
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File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Your Driving Licence*
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File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Invoice and Receipts
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File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Police Report
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Drop your documents here
File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Damage Report
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Drop your documents here
File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Other supporting evidence
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Drop your documents here
File
Credit or Debit Card Statement.doc
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File
Rental Agreement.doc (700KB)
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Your Policy
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Your Agreement
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Your Claim
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Supporting Documents
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Step 5/5
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Payment Details
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Thank you for submitting your claim

A member of the claims team will reach out to help you with the process.

Please check your email to find a confirmation of this claim submission.

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