Gigasure - Travel Claims

Your Policy

Policy Information

Your Claim

Supporting Documents

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Step 1/5

Your Policy

Before starting the claims process please ensure you have the following: proof of travel dates (e.g. tickets, booking confirmation, etc.) evidence of loss (e.g. medical certificate, police report) and any other supporting documentation. Until you can evidence your claim and the amount being claimed, we will record the claim for information only and process it when this evidence has been received.

Find Your Policy

Please enter your name and either the policy number or email address used to book your policy to begin.

By clicking Continue you are confirming that you are the policy holder or are authorised to act on their behalf. Details on how your data is processed can be found in our Privacy Policy, the Insurer's Privacy Policy and the Claims Company Privacy Policy.

Find Your Policy

Great, thank you!

Next we need to confirm a couple of details for data protection, please confirm your date of birth and address.

Date of Birth

Your Policy

Details provided, please confirm these are correct:

Policy Number

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Name:

Date of Birth

Email:

Contact Number

Address Line 1:

Address Line 2:

County:

Postcode:

Country:

Your Policy

Policy Information

Your Claim

Supporting Documents

Submit

Step 2/5

Your Agreement

Provide Trip Details

Travel Departure Date

Travel Return Date

Travel Destination

Travel Departure Date

Travel Return Date

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Your Policy

Policy Information

Your Claim

Supporting Documents

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Step 3/5

Your Claim

About the Claim

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When did the incident occur?

What time did the incident occur?

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Description of Claim*

Your message If you run out of characters, please use the additional information box below to continue your message.

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What is your total claim amount?

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Additional information

Your message*

0/1000

Your Policy

Policy Information

Your Claim

Supporting Documents

Submit

Step 4/5

Supporting Documents

Supporting Documents Upload your documents now, totalling 10MB combined, ensuring a smooth process. Look for documents marked with an asterisk (*) — they're compulsory for a hassle-free experience. Please use any of the following formats: jpg, jpeg, pdf, gif, png, webp, doc, docx.

Proof of Travel*

Proof of Travel Dates* (e.g., tickets, bookings)

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Evidence of Loss* (please upload at least one of the following)

Police Report (if applicable)

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Rental Agreement.doc (700KB)

delete

Property Irregularity Report (if applicable)

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Rental Agreement.doc (700KB)

delete

Medical Certificates (if applicable)

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Rental Agreement.doc (700KB)

delete

Receipts for Claimed Items (if applicable)

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Rental Agreement.doc (700KB)

delete

Other supporting evidence

Upload here

Or drag and drop your document

Drop your documents here

Credit or Debit Card Statement.doc

Your Policy

Policy Information

Your Claim

Supporting Documents

Submit

Step 5/5

Submit

Who should be reimbursed?

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Payment Details Please supply us with the bank account details we should use for any claims payments due.

Declaration: I declare that the statements on this form and the information provided are true and complete to the best of my knowledge and belief.

Thank you for submitting your claim

A member of the claims team will contact you shortly.

Once a member of the team has contacted you, you will be provided with a claims reference number.

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